Tech Support

For both our customers and non-customers

We provide various way of obtaining tech support on any of our products.

• Direct clients: we give you free factory support.
• Others: We ask clients of resellers to always ask their reseller for support first: they have a wealth of knowledge on these systems, as well as others, we work very closely with them on up-to-date changes on the technology, and they are often more available to help with immediate concerns. If you call us, we will ask you if you have worked with your reseller first.

	Direct clients	Others
	Factory support	Peer support	Reseller support	EV Components support	Independent support		Factory support
Price	Free	Free	Free	Free. Lifetime max of 5 hours per client. Must have proof of having bought a Lithiumate system from EV Components. Offer expires Oct 31 2010	$ 20 every 15 minutes or portion thereof, payable by Paypal, credit card through Paypal, check, direct deposit at any Bank of America.	$ 25 every 15 minutes or portion thereof, payable by Paypal, or credit card.	$ 50 every 15 minutes or portion thereof, payable by Visa, MasterCard or Discover credit card.
Instructions	Call us or write to us. In some cases we may need to schedule a call at a mutually convenient time.	Join the Lithiumate forum or Lithiumind forum, as appropriate, and ask other users	Contact your reseller	Contact Travis Gintz of EVFR, former tech support person for EV Componenst, with experience in Lithiumate installations. Phone, Mon-Thursday 6-10pm, Sat-Sun 12-4pm PST: 1-509-844-4099 e-mail: G-mail account tgintz Webform		Contact LithiumStart, a battery manufacturer with experience in Lithiumate installations.	Please call us: we'll verify that we are able to help you, and then we will ask for a credit card number.
Notes	At our prerogative, we may hire the services of an indepependent contractor to help you instead.			These tech support providers and Elithion are independent of each other and neither is responsible for the other's actions. We would appreciate feedback on this service provider's performance.			In some cases we may need to schedule a call at a mutually convenient time.